TERMS AND CONDITIONS
Once you have selected the Camilla you wish to rent just email us to secure the booking and we will forward you our Rental Agreement and Invoice for your payment. Once the deposit has been received we will confirm, via email, your booking.
Bookings can be made up to 3 months in advance; a deposit will be required to secure this booking. Bookings are generally for a period of 4 days.
We require 50% of the hire price to secure the date of the booking.
Delivery of Camilla
Melbourne Hirers, you may choose to collect from our Studio, located in
Berwick, saving the postage fee. We can arrange this at time of booking.
Interstate or Melbourne – we ship Australia wide
We use Australia Post Express at a cost of $10 for delivery and $10 return. We will arrange delivery before your event, fort example for a Saturday function, we would have the Camilla to you, usually by Thursday.
Once we have posted your Camilla we will send you an email confirming the Australia Post tracking number. This is generally overnight, but may be 2 days, depending on your location. It will be your responsibility to collect your express post package at your end. A signature is not required for Express Post delivery.
Return of Camilla
After your hire date, we ask that you return our Camilla in the pre paid/pre addressed Express Post satchel supplied with your rental.This is to happen on the day following your function, however for weekend hire, we anticipate you would post it AM on the Monday. We will have recorded the tracking number of the return satchel so will be able to track it from this end. Should you not return the Camilla on the next business day, please email or contact to inform us, and there will be an additional fee applied for each day that the hire is extended.
How to look after our Camillas
We ask that you treat all garments with care; most are made from pure silk, with embellishments, and are quite delicate. Please do not try and wear a garment that is too small, and take care to not wear it at a length that might result in a heel getting caught etc. Please don’t use pins to secure or tighten, ask our advice if you need to adjust.
Washing or Dry Cleaning
Share our Camillas have covered the cost of dry-cleaning in the hire fee,so after wearing, please don’t wash the garment, simply fold it up carefully and place it into the satchel and return it to us.
Damage to Garments
We ask you to take care with makeup and stains, such as wine, as any damage to our Camillas may incur a fee. If the garment is seriously damaged, or is not returned full replacement value may be requested.Please allow plenty of time for drying if you are using fake tan when wearing our Camilla, if not dry some tans can stain our garments. Should you damage any of our garments, firstly, don’t panic, just contact us so that we may work out the best resolution. Never try and repair or clean the garment yourself, that may lead to further damage, allow us to do it.Major damage would be considered to be major stains unable to be removed, major tears in garment, theft of garment or loss of garment.Minor damage would be considered to be normal wear and tear such as small seam split, missing beads, sequins, crystals and embellishments etc.Should any sequins etc. come off please put them in an envelope and return them with the Camilla. You will agree that you may be charged for major damage, up to full replacement retail cost.
Product fit and Return
If a garment doesn’t fit, please contact us as soon after delivery as possible, (within 24hrs), so that we may discuss options available.
Cancellation or change of hire date
Should you wish to cancel or change the date of hire, you must contact us immediately. Should you cancel one week or less from your hire date, we may charge you the full hire fee. It’s important to contact us as soon as you’re aware so that we can work with you to come up with the best
The Absolute Fine Print
Share Our Camilla’s is a rental business and fees charged are considered hire fees, not purchase fees.
Our Agreement contains all the terms and conditions governing your rental of Products from Share Our Camillas via our Instagram site, from time to time. You agree that your general use of our site, other than rental orders as set forth in this Agreement, is subject in all respects to our Terms and Conditions and such terms may change from time to time. No other terms or conditions (preprinted or otherwise) shall have any
force or effect. You agree and acknowledge that you are renting the Products and that ownership of the Products remains with Share our Camillas at all times. Our Products may be rented for use by individuals under 18 years of age, but we rent only to adults, who may rent with a credit card or other approved payment method. If you are under 18 years of age, you may accept these terms and conditions and order Products only with involvement and approval of your parent or legal guardian. We currently and generally limit the number of Products that can be rented by you and our other customers to four (4) at any time.
Charges and credit card authorization
The ental fee (“Rental Fee”) for the Products will be the rental fee, and delivery harges listed on your invoice in connection with your rental of the Products.
In the matter of a damaged garment, late return or no return, you hereby authorize us to charge your credit card for the applicable fee, be it extended rental fees or full replacement value. In the case of full retail charge we will charge your credit card for the entire original retail value of that Product (when new) set forth on our Instagram site, provided that we will only charge the Retail Value in the circumstances, after discussion with all parties and after making every effort to minimize costs incurred, or come up with a mutually agreeable arrangement.
You may cancel your order for hire at least seven 7 days prior to the ordered delivery date, subject to the following cancellation fees:
(i) For cancellations that are fifteen 15 or more days in advance of such delivery date, no cancellation fee;
(ii) For cancellations that are seven 7 through fourteen 14 days in advance of such delivery date,
full credit that can be applied to a future Share Our Camilla rental, and
(iii) For cancellations that are less than seven 7 days in advance, Your full Rental Fee.
Collections. If you do not pay the amounts you owe to us when due, then we will need to institute collection
procedures. You agree to pay our costs of collection, including without limitation reasonable legal fees.
Details On Our Commitement To You
Limited Warranty. The limited warranties set forth apply only to you, and may be acted upon only by you, and may not be assigned, sold or transferred to any third party. Our warranty herein shall not apply to any matters arising from violation of your commitment outlined in the agreement.
Remedies. Your sole and exclusive remedy and Share our Camillas sole and exclusive liability for a breach of Share our Camillas limited warranty shall be, at Share our Camillas option, Share our Camillas use of its commercially reasonable efforts to replace the non-conforming Product in a timely manner or a refund of Your Rental Fee (excluding insurance and delivery charges).
This limited warranty is in lieu of any other warranties, whether express or implied, written or oral (including,without limitation, any warranty of merchantability, fitness for a particular purpose or non-infringement) with respect to the products, the services related thereto or the use or results of the products or services.
Limitation Of Liability
No indirect damages. In no event shall share our Camillas, (or its suppliers or licensors) be liable to you or any third party for special, incidental, consequential, exemplary, punitive, multiple or other indirect damages, or for loss of profits or loss of use damages, arising out of the products or services related thereto, whether based upon warranty, contract, tort, strict liability or otherwise, even if share our Camillas has been advised of the possibility of such damages or losses.
Limited Direct Damages
Share our Camillas (and its suppliers’ and licensors’) aggregate liability arising out of products and services related thereto, whether based upon warranty, contract, tort, strict liability or otherwise, shall not exceed the applicable rental fees paid by you for the applicable product and/or service.
Use Of Result At Your Risk
You assume sole and exclusive responsibility and liability for any claims against you and/or damages arising from use of the products during your rental period.
This Agreement constitutes the entire agreement between You and Share our Camillas with respect to the subject matter hereof and is the final, complete, and exclusive statement of the terms of the Agreement,superseding all prior written and oral agreements, understandings and undertakings with respect to the subject matter hereof. Modifications may be made only by Share our Camillas. We reserve the right to terminate or amend this Agreement at any time for any or no reason, effective upon notice to you of such termination or amendment. The waiver of any term or condition or any breach thereof shall not affect any other term of condition of this Agreement. The Agreement shall be governed by and construed in accordance with the laws of the State of Victoria, excluding its conflicts of laws principles. You shall not assign this Agreement without Share our Camillas prior written consent. Termination of this Agreement will not relieve you of any payment obligations hereunder and shall survive this termination of this Agreement according to
their terms. If any provision of this Agreement shall be held illegal, unenforceable, or in conflict with any law of any authority having jurisdiction over this Agreement, the validity of the remaining portions or provisions
hereof shall remain in full force and effect. Share our Camillas shall not be liable for failure to perform any of its obligations hereunder by reason that are beyond its reasonable control, including, without limitation, fire,
earthquake, interruptions in supply, other natural disaster, war embargo, and/or riots or acts of terrorism.